Shipping Policy
Shipping Policy
At Velox, we’re committed to delivering your order as quickly and smoothly as possible.
Worldwide Shipping
We proudly offer international shipping to customers around the world.
Processing Time
All orders are processed within 2–3 business days (Monday to Friday).
Orders are not processed or shipped on weekends or public holidays.
Shipping Time & Delivery
- Standard International Shipping: 10–14 business days
Delivery times may vary depending on your location, demand, and product availability.
Once your order has been shipped, you will receive a tracking number via email to follow your delivery in real time.
Duties & Taxes (Europe)
All European orders are shipped using DDP (Delivered Duties Paid).
This means no additional customs fees or import charges will be required upon delivery.
Order Changes
Once your order has been processed, we are unable to make changes, including updates to your shipping address.
Please ensure all details are correct at checkout.
Multiple Item Orders
If your order contains multiple items, they may be shipped separately from different fulfillment centers.
If this occurs, you will receive multiple tracking numbers.
Business Days
Orders are shipped Monday to Friday only.
We do not process or ship orders on weekends or public holidays.